23 Jan 2024

Engineers work on as Storm Jocelyn brings more network damage

Penrith repairs

Electricity North West engineers are continuing to brave tough weather conditions to repair damage to the power network as Storm Jocelyn hits.

Teams are facing their third consecutive day where wind speeds have surpassed 60mph with a high recorded of over 80mph on Sunday. Despite heavy rain also making conditions difficult, engineers have restored power to 97% of customers impacted with the main impact in Cumbria.

Engineers have restored power to more than 78,000 properties after falling trees, debris and branches caused almost 200 separate sites of damage on the network.

Now with the second storm in the space of three days, teams are stepping up support for customers with thousands of proactive calls and teams on the ground knocking on the doors of customers in affected areas.

Electricity North West is also providing hot food and drinks in several areas across Cumbria for the 1,800 customers currently without power, about half of which lost power today due to new damage to the network.

Steph Trubshaw, Electricity North West’s customer director, said: “Conditions have been incredibly difficult since Sunday and we’re still experiencing gusts surpassing 60mph across some areas of north Cumbria.

“Some of the damage we’ve seen has presented significant engineering challenges and our teams are working hard. I want to thank them for their efforts and thank our customers for their continued patience and support for our teams.

“We’re doing all we can to get power back on and at the same time providing live updates from site through our teams on the ground so we can keep customers updated with progress,” added Steph.

“If you’re concerned or need additional support, call us on 105 and we can give you the latest information and advice to keep you safe while we get your power back on.”

Catering outlets providing free hot food and drinks are available at:  

  • Memorial Hall, Kirkby Thore, Penrith, CA10 1 XU
  • Plumbland Village Hall, School Lane, Wigton, CA7 2DQ
  • Hutton End Village Hall, Hutton End, Penrith, CA11 9TT
  • The Plough Inn, Wreay, Carlisle CA4 0RL
  • The Crown Inn, Pooley Bridge, Penrith, CA10 2NP
  • Superior Van, Petton Place, Gosforth, Seascale, CA20 1AW
  • Café Carnegie 35, Finkle Street, Town Centre, Workington, CA14 2BD  (until 7:30pm)
  • Washington Central Hotel, Washington Street, Workington CA14 3AY (5pm to 9pm)

For live power cut information go to www.enwl.co.uk/powercuts. You can follow updates and contact Electricity North West on X and Facebook, or you can call for free on 105 from any phone.