26 Oct 2016

Hazel Grove MP backs priority service for vulnerable customers

William Wragg, MP for Hazel Grove, has given his support to Electricity North West’s priority service register which is available for all vulnerable customers across the North West during a power cut.

The region’s network power operator offers extra support to vulnerable customers during power cuts, including older people or those with a medical dependency on electricity, and MP William Wragg is urging those customers in Hazel Grove to register.

William Wragg, MP for Hazel Grove, said: “I’d like to thank Electricity North West for guiding me through processes which will help everyone in the Hazel Grove constituency especially the most vulnerable.

“Being without power can be extremely difficult and I urge my constituents to register to receive home visits, welfare packs, regular updates and also the British Red Cross are on standby as well.”

Stephanie Trubshaw, head of customer experience for Electricity North West, said: “We’re delighted that William Wragg MP is supporting our Priority Service Register and that he is helping us to highlight the vital support on offer to our vulnerable customers.

“Thankfully power cuts are rare, but when they do happen we are on hand to offer extra support so that you are safe and comfortable in your own home while our engineers are working hard to restore power.”

To sign-up to the Priority Service Register please visit www.electricitynorthwest.co.uk/priority or call 0800 195 4141. To discover more about the extra support on offer watch our Priority Service video here.

If you experience a power cut you can call 105 or 0800 195 4141 for free or follow @ElectricityNW on Twitter or report the fault online here.