The region’s network power operator offers extra support to customers during power cuts, including older people or those with a medical dependency on electricity, and MP Cat Smith is urging those customers in Lancaster and Fleetwood to register.

MP Cat Smith, said: “Power cuts are a nuisance to us all but to some people they can cause great distress and serious hardship. I therefore welcome Electricity North West’s priority service register which will ensure additional assistance is provided to those most in need.

“I would urge anyone who feels they would require urgent support in the event of a power cut to contact Electricity North West so they can be added to the register.”

Stephanie Trubshaw, head of customer experience for Electricity North West, said: “We’re delighted that MP Cat Smith is supporting our Priority Service Register and that she is helping us to highlight the vital support on offer to our customers in Lancaster and Fleetwood.

“Thankfully power cuts are rare, but when they do happen we are on hand to offer extra support so that you are safe and comfortable in your own home while our engineers are working hard to restore power.”

To sign-up to the Priority Service Register please visit www.enwl.co.uk/priority or call 0800 195 4141. To discover more about the extra support on offer watch our Priority Service video here.

Electricity North West has launched a winter newsletter about the benefits of being a priority customer and is encouraging priority service customers to update their details. The newsletter includes preparing for winter advice, energy saving tips and the benefits of being on the Priority Service Register. Click here for more information.

If you experience a power cut you can call 105 or 0800 195 4141 for free or follow @ElectricityNW on Twitter or report the fault online here.