05 Dec 2017

Storm Desmond: Two years on

Since Storm Desmond hit the region two years ago today (5th December) Electricity North West has invested £270m in strengthening the power network to help power everyone’s daily lives.

“We’ve already experienced some severe weather this year and I’m delighted to say that the network has coped well which is great reassurance to our customers as we head into winter.

“Whether it is charging your mobile or streaming your favourite TV series, we all take electricity for granted every day and its essential that we continue to make that happen.”

A new report released earlier this month shows that Electricity North West has delivered the highest ever reliability levels over the past year and since Storm Desmond almost 325,000 people have joined the Priority Services Register to get extra support if they need it.

David Morris, MP for Morecambe and Lunesdale, said: “I am pleased that Electricity North West has invested substantially in the electricity supply in our area in the two years post Storm Desmond.

“The power outages we saw caused huge issues for many people and it was right that Electricity North West have invested heavily to prevent outages on that scale in the future.

“If you know of a friend or relative who is vulnerable please make sure you sign them up the priority services register, this means that they will receive extra support should there be an outage in the future.”

Since Storm Desmond a new national number, 105, was launched to help customers easily contact their network power operator to report or get up-to-date information about power cuts, as well as report damage to power lines and substations.

More than 120,000 people across the North West have used the new number since it launched in September last year.

If customers experience a power cut they can call the free national number 105 or 0800 195 4141 or follow @ElectricityNW on Twitter or report the fault online.

For more information and advice please watch this video or go to www.enwl.co.uk/power-cuts/helpful-tips/

To get up-to-date information about flood risks in your area visit the Environment Agency and for updates on weather warnings and how to get your home ready for winter visit the Met Office.