17 Nov 2016

Workington MP backs Electricity North West’s priority service for vulnerable customers

Sue Hayman, MP for Workington has given her support to Electricity North West’s priority service register which is available for all vulnerable customers across the North West during a power cut.

The region’s network power operator offers extra support to vulnerable customers during power cuts, including older people or those with a medical dependency on electricity, and MP Sue Hayman is urging those customers in Workington to register.

Sue Hayman, MP for Workington, said: “I am pleased that Electricity North West is actively working to help vulnerable customers and would encourage everyone who is covered by the service to sign up.”

Stephanie Trubshaw, head of customer experience for Electricity North West, said: “We’re delighted that MP Sue Hayman is supporting our Priority Service Register and that she is helping us to highlight the vital support on offer to our vulnerable customers in Workington.

“Thankfully power cuts are rare, but when they do happen we are on hand to offer extra support so that you are safe and comfortable in your own home while our engineers are working hard to restore power.”

To sign-up to the Priority Service Register please visit www.electricitynorthwest.co.uk/priority or call 0800 195 4141. To discover more about the extra support on offer watch our Priority Services video here.

If you experience a power cut you can call 105 or 0800 195 4141 for free or follow @ElectricityNW on Twitter or report the fault online here.