04 Dec 2021

North West Storm

Storm Arwen: Engineers push to restore the final properties impacted by Storm Arwen (12:50 update)

Electricity North West is focusing efforts to restore power to the final properties impacted by Storm Arwen. Over 110,000 properties across the north west have been impacted since the storm hit the region on Friday evening, causing extensive damage to the electricity network.

As well as working hard to restore power to the remaining 350 customers, Electricity North West is preparing for more potential bad weather next week.

Paul Bircham, Electricity North West’s Regulation and Communications Director, said: “There is no doubt that the damage we have seen to our network as a result of Storm Arwen is worse than anything we have seen in many, many years. It has caused trees and debris to fall on our equipment, bringing down overhead lines and blocking roads.

“Our focus is on restoring power to the remaining impacted properties, but we are also making sure we are prepared for future adverse weather. Storm Arwen caused unprecedented damage across the network, and there will be trees and vegetation that didn’t fall down last week but are now very weak and potentially dangerous.  We ask everyone to be extra vigilant and take great care.

“If any customer sees any damage to our equipment please stay away and report this to us by calling 105 as soon as possible. Alternatively, if there are dangerous trees that aren’t near our equipment these should be reported to your local council.”

Electricity North West is continuing to work on restoring electricity supplies and fixing the remaining damage, supported by engineers from across the country.

Paul added: “Our priority is to restore power to all customers impacted by Storm Arwen as soon as possible. We ask that any customer without electricity who is not listed alongside a fault on our website contacts us immediately on 105.”

The company is still offering warm food, free accommodation, respite centres and other support to any customers who have been affected by Storm Arwen. The full list of locations can be found on its website.